How to Prepare for your Virtual Health Care Appointment


  • Make sure your device (phone, computer, tablet) is charged or plugged in.
  • Check your internet connection to ensure that it is working
  • Download and test any software that your healthcare provider uses ahead of time
  • Some healthcare providers provide technical support to help you get set up before your appointment.
  • If you are new to the technology, practice with
    a family member or friend
  • For a video call, choose a quiet space with good lighting
  • If you have a family member or friend with you, make sure your health care provider knows and can see them

Have the following information with you:

  • Your health card
  • A list of any medications and pharmacy information
  • A list of symptoms and details such as blood pressure or temperature
  • A pen and notepad for questions and notes
  • Your health history and current conditions/allergies, if you are not seeing your regular health care provider
  • A calendar for scheduling next appointments