The Virtual Health Research Group has created toolkits to help you with virtual health care appointments. Our toolkits have been tested by patient and caregiver advisors and are based on our research.

What is virtual health care?

Virtual health care is a convenient way to meet with a healthcare provider, such as a doctor or nurse. You might use a telephone, email, texting, or a video call for your appointment. You can visit in the comfort of your own home, without having to travel or spend money on parking or other expenses.

Our research tells us that Canadians want to have virtual appointments, but they need information and tools. Our Virtual Care Access Toolkit includes information about:

Our toolkit also has the following resources:

  • Caregiver guide
  • FAQs – answers to questions about virtual health care
  • Technology tips

What’s new?

Do you know how to prepare for a virtual health care appointment? Watch our video to learn more about what to have ready, and how to set up for a telephone or video call!

Let us know what you think! Our Virtual Care Access Toolkit is a work in progress. We appreciate your feedback and suggestions for improvement!

Feedback Form

Thank you for helping us improve.

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Partnership for Patient-centered approach to health care

The Virtual Health Research Group has been studying virtual health care for older adults. Our toolkits were co-created in partnership with a Patient Advisory Group and other organizations. Watch our video to learn more about our team and our passion for person-centered health care!

Thank you to our partners 

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